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Friday, December 20, 2019

The Streaming Wars--Part II

The topic for this post is Netflix. It is always a bit difficult  for those of us who analyze media to write or talk about Netflix. The reason to me is that so many people really like or even love the service. Those of us who are considered old or stodgy or both do not get much traction when we discuss the debt that Netflix has piled up or the huge money they spend each year to develop new programming (reported to be $12 billion + in 2019). People push back with the truly magnificent stock market performance of recent years and the burgeoning global subscription base which sits somewhere north of 160 million as we write. And, Netflix shares trade at a lusty 100 times earnings.

Candidly, as is true of many of you reading this post, I really like Netflix as a consumer. Many of their made for Netflix series have significant appeal fto me and I have been an avid user of the service for several years. Things are changing a bit and a dogged look at the facts surrounding the company raise some medium and long term issues.

Over the last five years or so, Netflix has done, as best as I can count, a total of eight debt issuances. That would be fine if growth and earnings were very large and competition was muted. Yet, the situation is changing and fast. Disney launched their new Disney + service last month (November). They reportedly signed up 10 million subscribers on day one. Many other days one million more climbed aboard with particular strength in Australia. They also have upwards of 4,000 hours of content and are offering package deals with ESPN, a property which has great appeal to many males. The Disney franchises such as Star Wars and Marvel have great fan bases plus their film library goes back to the 1930’s. Their balance sheet is strong (though not as strong as Apple’s which we will discuss in a future post) and they now control HULU which many considered a meaningful threat to Netflix recently along with Amazon Prime Video.

Some financial analysts agree that Netflix is burning cash (some borrowed) and will not really turn cash flow positive until 2022. That does not sound bad but keep in mind that studios are pulling content from Netflix. So, they will be borrowing money to produce their own series and films (much of it first rate) for the next few years for sure. Others see caution on Netflix to be alarmist. To many, streaming has a clear runway ahead as Korea, China and India are underdeveloped and can help Netflix which likely will be getting hurt in Western nations. Maybe so, but keep in mind that in India many of the new subs that Netflix is picking up are only paying $3 per month for mobile service only. Revenue growth is the key not necessarily subscriber count going forward.

What might happen? Netflix is still the global leader in streaming. They are not going to dry up and blow away soon. Yet, they will face formidable competition with VERY deep pockets. The best case might be if they sold 15-20% of the company to Apple/Amazon or Alphabet(Google)/Facebook. One of those financial behemoths could backstop them financially and they could do what they do best. Remember, their database of customer preferences is unparalleled ( see Media Realism—“Disney’s Big Challenge, April 29, 2019).

Netflix has been a resourceful player for a few decades. Now, they face the fiercest competition imaginable. Who will win? No forecast yet except to say that the consumer, particularly American, will be in the best spot possible. As the price war continues of Netflix vs. HBO vs. Amazon vs. Apple vs. Disney  plus others, the millions of American couch potatoes will get extraordinary value for their subscriptions for whatever mix of streaming services that they choose.

Next up—Disney +

If you would like to contact Don Cole directly, you may reach him at doncolemedia@gmail.com

Friday, November 15, 2019

The Streaming Wars--Part I

In recent weeks, the press has been giving significant coverage to the launch of Apple TV+ and Disney +. I have waited to put up a post in order to sift through the news reports and chatter. This  brief post will be the first of several to come between now and the end of the year regarding the new world of streaming video.

On November 6th, Reed Hastings, co-founder and CEO of Netflix, gave a 30 minute interview at the New York Times Deal Book Conference (you can catch the whole thing on YouTube by simply plugging in NYTimes Deal Book Conference or pasting https://www.youtube.com/watch?v=8oVl3gyIaeI). He was interviewed by Andrew Ross Sorkin of both CNBC and The New York Times. Mr. Hastings also took a few questions from prominent players in media and tech world who were in the audience.

In brief, some highlights were:

1) He described Disney as a “wonderful competitor” and said that he would subscribe to Disney +.

2) Hastings said that Netflix had the most to learn from Disney compared to other competitors. Enjoyed watching “Fleabag” on Amazon Prime Video.

3) He said that his focus will be on “pleasing our members” and not going in to news, sports, or anything associated with gaming.

4) Also, he confirmed that Netflix is now in 190 countries.

5) From the floor, a lady asked whether he would consider adding paid advertising to Netflix as Hulu has done. He said absolutely not and mentioned how Disney+ will not have advertising even though they now have a controlling interest in Hulu. I could not help but smile at that. Back around 1984, I gave my first major address at a conference and discussed how, inevitably, HBO would one day have to take advertising before and after their feature films or specials. Here we are 35 years later and I am still wiping the egg off my face. Colleagues reminded me about it from time to time and many others never seemed to forget my worst all time forecast. At an airport last year, someone approached me and said, “Are you Don Cole?”. When I said yes and tried to place him, he flashed a dirty smile and responded, “Nice call on the HBO advertising forecast, Mr. Guru.” Since then, I have arranged to be cremated so my gaffe will not be on my tombstone.

 One thing was clear listening to Hastings. He is not trying to be all things to all people. Netflix has won the streaming war globally. It will take many years for content king Disney to roll out Disney + that far and wide. Apple TV + and Amazon Prime Video have deep pockets for sure but lack the experience in programming at present although they can certainly buy it.

A substantial issue really never came up in the interview. Netflix is still not a real moneymaker despite its global reach. That would seem to be a problem over the next few years as the cost of producing new shows will be in the annual range of $12-15 billion dollars.

This is the tip of the iceberg. There will be much more to come soon.

If you would like to contact Don Cole directly, you may reach him at doncolemedia@gmail.com

Monday, October 28, 2019

Fail Fast!

I began playing golf when I was only eight years old. My father taught me the game and was VERY patient with me as a beginner. As is true of most youngsters, I did not always hit my drives particularly straight. So, when in the rough or behind trees, I would try to rationalize taking a risky shot that would propel me well down the fairway toward the hole. He would smile and say “Don, take your medicine now. Chip the ball out safely in to the fairway and then have a clear shot at the green.” I did not always listen at first but it was a great lesson to learn in both golf and life.

Last year, I received an email and then had an extended phone call from a broadcaster who is now (sadly) a former broadcaster. I always admired his energy and his ethics. He told me that his two radio stations were in dire straits and he was struggling to make loan payments. Then, he told me something that really stuck with me. “I have hung on here for nine years. About 18 months in, I knew that this mini-station group was a losing proposition. Five years ago, someone out of the blue offered me a price for the properties that would have allowed me to pay off all my debts plus pocket a few hundred thousand. I turned him down saying that I would turn the business around soon. Clearly, I was wrong but what I did really wrong was not recognize that if you are going to fail and all of us will at one time or another, you need to fail QUICKLY and then move on to something else.”

The idea of failing often but quickly is a trait that is prevalent among some very successful entrepreneurs and large companies as well. As skilled as many companies are with new business development, the savvy players all know that most new products fail. Angel investors and venture capitalists know going in that most of the projects or entities that they bankroll for budding entrepreneurs will go bust. Big companies have strong balance sheet strength and can shrug off the failure of a new product pretty quickly. And, they course correct a great deal as they rollout a new venture if things are not going well. They also are pretty fearless about pulling the plug when they clearly have a loser on their hands.

Smaller players such as the aspiring broadcaster discussed above cannot absorb losses so they get in even deeper instead of “taking their medicine.” Yet today some entrepreneurs have fully embraced the fail but fail quickly approach to business development. Of course, they do some do diligence before a launch. Yet, they do not invest so much time and money in to it, that they lose everything if it implodes as most things do. People who go all in and fail are often psychologically scarred by a big loss and are afraid to try anything again. This paralysis has to kill lots of spectacular ideas.

One entrepreneur told me that she has to have significant interest and passion before pulling the trigger on a venture. She always lines up some amount of O.P.M. (Other People’s Money) prior to launch. Some are angels who have worked with her before and both made and lost money. She says that way if she fails it is before things get too complicated and she can make a quick exit and return a portion of her capital to her backers. They appreciate that very much and are often open to her new ideas of which there are many.

The same person says that failure keeps her humble. Even the most successful ventures have marketing or advertising tests that do not work or flanker products that bomb. She recognizes that she is only human and that the marketplace is unforgiving but generally correct. She even said that failure makes her stronger (I wonder if she has read Nietzsche?). Admittedly, she is far more resilient that almost all of us but her spirit is amazing. She plans on failing a lot in the future but recognizing that failure really equals experience.

Finally, a controversial young billionaire, Mark Zuckerberg, testified before Congress last week. He did not do very well according to most media pundits. One quote of his made several years ago rings very true with me. It is: “The biggest risk is not taking any risk. In a world that is changing very quickly, the only strategy that is guaranteed to fail is not taking risks.”

If you would like to contact Don Cole directly, you may reach him at doncolemedia@gmail.com

Thursday, October 17, 2019

The Importance of Saying No

Most of us do not like saying no to people. It is natural to want people to like or accept you, so it is not unusual for us to allow ourselves to get involved in situations that could have been avoided by simply saying no. This can have significant, even profound effects, on your business if you are an an entrepreneur and on your career at a large enterprise not to mention your personal life.

Very early on in my career, a much older broadcaster gave me some very valuable advice. He said, “when you agree to do something, you are obligated to do it well. If it means staying until midnight or cancelling weekend plans, you must do that to honor your commitment. If you know that your plate is full, do not volunteer and say no if you have to, if you are asked directly.” It turned out to be a very important policy for many that I know.

I have met a few entrepreneurs who started out doing pretty well after a few years. They were superstars in terms of service but then the wheels came off and fairly quickly. How? They could not say no to people. Some smaller customers took up huge amounts of their time and would grind them for lower prices. They did not draw a line in the sand and they let these pests take them away from larger, more profitable customers who also had significant potential. Others wanted to do joint promotions which would benefit the other guy 80% and my friends 20% even though my contacts were putting up as much as 60% of the money in to the test. As one of these business owners told me, “I failed because I failed to mind my own store. I have learned how to say no politely and tell people clearly what I can and cannot do. Over the years, I have lost very little business saying no and been freed up to do new things or taking care of my important customers.“

The concept of FOMO comes into play here especially in the deal business. A very old acquaintance told me about the pitfalls of FOMO (Fear of Missing Out). He is allowing me to quote him almost verbatim—“Some 50 years ago, I was out on the golf course with three prominent men in my community. One was an attorney, another a prominent car dealer, and the third was a fair sized player in local real estate. The real estate investor began to talk up a local deal that he was cooking up in town. By the 18th hole, the others had signed on to the deal. Over a drink in the clubhouse, all eyes were on me. Well, do you want a piece of this deal? We can cut you in for only $10,000. Don, that does not sound like much today but I was only 32 years old. A $10,000 commitment was a great deal to me.  So, I said yes and we all shook on it. The papers arrived a few days later and I barely looked at them, signed them and dropped off my check to the developer. My young wife was furious. I lectured her and told her this was my chance to get in with the movers and shakers in our community. Well, you know what happened. The deal went sour. The other guys shrugged and the lawyer told me that most deals do not work out so we all needed to simply move on to the next one. It was a great life lesson. As you know, I retrenched and got involved in many partnerships and equity investments. I learned to do very careful due diligence and to say no most of the time no matter how good the track record of the lead partner(s) in the deal. Saying no has saved me and made me.”

Saying no can also save your personal life. If you are drowning at work, the best approach is to tell someone tactfully that you cannot take on the new assignment as you would not be able to do it well. There is a delicate balance involved here. If you always say no to superiors, you put your future in jeopardy. Yet, we are all allowed a life away from work and leisure and family life provide rewards and great balance.

Perhaps the best comment on this subject that I have ever heard came from (you guessed it) Warren Buffett. Speaking to a crowded group of MBA candidates a few year ago, the great man said, “The difference between successful people and really successful people is that really successful people say no to almost everything.

Buffett and his partner, Charlie Munger, at Berkshire Hathaway allegedly look at dozens of deals and  Warren reads and breaks down the financials in hundreds of annual reports each year. Yet, they only make a few moves each year and sometimes do almost nothing in terms of new commitments. Maybe the third wealthiest American is trying to tell us something.

If you would like to respond to Don Cole directly, you may email him at doncolemedia@gmail.com or leave a message on the blog.

Monday, October 7, 2019

Stretched Out Car Loans Will Bite Us


Last week, on October 1st, The Wall Street Journal published an excellent and much needed article on the US automobile market. It was entitled, "The Seven-Year Auto Loan: America's Middle Class Can't Afford Its Cars."

When most of our readers were younger, the standard automobile loan was three years. Not so any longer! The length of the auto loan's term has been creeping up to the point that Experian PLC, quoted in the Journal piece, now says that roughly a third of the of auto loans for new vehicles are LONGER than six years. Ten years ago, it was less than 10%.

The Journal went on to say that "Car loans that are increasingly stretched out are a pronounced sign that some American middle class buyers can't afford a middle-class lifestyle."

Another important bellwether is that many buyers of a new vehicle have not paid off their existing car. So, they do a wrap around loan that covers both cars and these are usually six years plus. Today, the average car loan is $31,119 and over 30% are rolling over the debt on the old vehicle as well.

One thing mentioned in the piece really alarmed me. Car loans are being bundled in to bonds. So what, you might ask? Well, these are really very similar products to the Collateralized Debt Obligations (CDO's) that got us in to so much trouble in 2007-2009. You may recall that CDO's or Asset Backed Securities packaged up mortgages of varying quality and sold them to the public and institutions. When the housing market faltered, some weak mortgages pulled down the CDO if too many people defaulted and creditors could not be paid.

Think about this for a moment in terms of the auto market. You do not HAVE to have a house. More than a third of Americans are renters. Yet, unless you live in New York, Washington, DC and a handful of other places, you usually need a car to get to work.

Unemployment is at a 50 year low. At some point in a year or two a recession will finally hit us again. When it does, unemployment will rise and some people will be in a real bind. They will not be able to make vehicle payments and the car will be repossessed. Additionally, how do you interview for a new job or start one without an automobile? These individuals will be caught in a vicious Catch-22.

Even if the recession is mild and it likely will be quite mild compared the Great Recession of 2008-2009, several million people will lose their cars, jobs, and others will be even deeper underwater when they need to buy a new one.

The media is not covering this well. I applaud The Wall Street Journal for featuring this topic. The comments about the possible ripple effects of these long term loans and "car bonds" are mine alone.

If you would like to contact Don Cole directly, you may reach him at doncolemedia@gmail.com

Tuesday, October 1, 2019

Update on the 1%

Yesterday, I was walking along a corridor and overheard a conversation that stunned me. Two young adults were talking. One was lamenting that the job offer that he received that morning was for only $33,000. His friend shot back and said, "well, you are in the top 1%." The complainer responded with a vulgarity but the friend said--"No, I am correct. If you make over $32,400 you are in the GLOBAL top 1% of earners". I do not know the well informed young man but I assure you that he is correct. Hearing that, I though it was time to give an update on the top 1% here in the United States.

Very recently, using IRS data, 24/7 Wall Street published updated projections on America's top 1%. Of particular interest to me, was the information that they provided by state.

Here are top and bottom five states in terms of income to make the floor of the 1% in that locality:


 Rank        State              Minimum Income to Reach 1%       Average Income of 1%

   1       Connecticut                    $663,009                                      $2,178,625

   2       Massachusetts                 584,022                                        1,812,907

   3       New Jersey                       570, 745                                      1,509,794

   4       New York                          555,569                                      2,058, 789

   5       California                          526,427                                       1,690,208

   46     Kentucky                           288,860                                         752,547

   47     Arkansas                            268,412                                         992,874

   48    Mississippi                          265,138                                        648,830

   49    West Virginia                      259,702                                         533,534

  50     New Mexico                       256,208                                         643,395

Surprised? Probably not all that much by the state rankings. The issue to some would be the spread between what it take to make the 1% vs. the average household income among the 1% in that particular state. Number one, Connecticut, has hedge fund managers and other financial titans who pull the average up sharply. New York, at #4, also has many ultra high income households that pull the average up higher than #2 and #3, Massachusetts and New Jersey.

A key takeaway to me is that lumping all the 1% together is a big demographic mistake. If you barely made the cut in New Mexico at $260,000 and moved to Manhattan or San Francisco, you would be solidly middle class but not considered rich as you were at your original home. So, as is true of the real estate world, the 1% varies widely depending on location, location, location!

Tied in to the above statistics, I was able to pull income data from the Social Security Administration. Here is how some key numbers shake out:

Group                     Average Income      % of National Income

   .1%                       $2,757,000                       5.2

  1.0%                           718,766                      13.4

   5.0%                          229,810                      28.0

 10.0%                          118,400                      39.1%

Please remember that this is INCOME, not net worth. There are young billionaires in tech whose companies may not pay dividends yet who have relatively low incomes but vast wealth. Also, older citizens may control significant wealth but have stocks that pay low dividends and shield them from higher income taxes. When they do sell off assets, it is at tax-friendly capital gains rates.

As I have written before in MR, there has always been income inequality in countries that have free markets. Lately, with the recent run-up in equity prices, the skew to the top tier is getting more exaggerated.

By the way, the global top 1% control approximately half of the world's wealth (net worth). Count your blessings. Compared to the other 7.3 billion people on earth, most of us are doing pretty well.

If you would like to contact Don Cole directly, you may reach him at doncolemedia@gmail.com or leave a message on the blog.

Monday, September 23, 2019

I Was Totally Wrong!

In recent months, I have put up several posts that covered the upcoming “Streaming Wars” in the video world. There will, I assure you, be more to come. In one of the posts, I talked about how a major threat to Netflix would be if Disney and Apple formed some kind of alliance. Perhaps, they would produce content on a joint venture basis. Or, Apple, with their deep $200 billion + in cash at certain times, would take a minority position in Disney (5-15%) which could backstop the Mouse House if the launch of Disney + was rocky for a few years. Well, on Friday, the 13th of September (sic), Disney CEO Bob Iger, resigned from the Apple board of directors. The business press cited conflict of interest as Disney + would be competing directly with Apple TV +.

If I were Reed Hastings at Netflix or players at Comcast, Amazon or Hulu, I would be breathing a large sign of relief. An Apple/ Disney alliance of any kind would be beyond formidable.

So, where does leave us? As mentioned above, I will put up some posts on this topic in the weeks and months to come. As it looks now, I would say that Apple could be the short term loser in this scenario. They are getting lots of press regarding their new series with Jennifer Aniston, Renee Zellweger and Steve Carell and Steven Spielberg’s commitment to Apple TV +. Yet, developing a wide array of fresh content will take some time (they have the money!). So, by not joining forces with Disney, Apple is passing on the leader in video content globally. Disney has several platforms and franchises that cannot be replicated or developed overnight.

So, as I write, I would say that Apple TV+ will have pretty tough sledding for a while. If they are committed for several years, they may get it right and there is no question that they have the financial resources to ride out early losses. Also, their $4.99 per month subscription fee undercuts both Disney and Netflix nicely which should generate some early trial. The danger is that if there is not enough good content at launch some people may walk away saying that it is not worth $4.99.

The games are about to begin before Thanksgiving. We will be in for very interesting times in the media world.

If you would like to contact Don Cole directly, you may reach him at doncolemedia@gmail.com