Perhaps as long as 38 years ago, I was waiting to enter a presentation which my agency was giving at the Pentagon. Some of the creatives were a bit nervous presenting new work but all I had to do was show a magazine schedule that had largely run and answer a few questions. While my colleagues paced, I looked for a place to get a coffee.
As I was pouring my cup, I overheard a major and a lieutenant colonel talking about an upcoming visit by retired Air Force Col. John Boyd. He was going to discuss his Ooda Loop strategy. For some reason, I employed a memory trick that I learned as a teenager. I made a ridiculous association and locked in his name and his strategy (I imagined William Boyd, the actor who played Hopalong Cassidy in my youth in fully Hoppy regalia in a jet doing barrel rolls). A few weeks ago, I heard of Ooda Loop again, and like magic, John Boyd came back to me instantly.
During the Korean War, fighter pilot Boyd worked out an approach for making quick decisions that would improve chances of success in environments that were changing quite rapidly. His approach dubbed OODA was--Observe, Orient, Decide, and Act. I would argue that it is applicable to 2017 business, especially in tech.
Boyd observed that US pilots tended to win most dogfights in the air even though their planes were a bit slower than the Soviet MiG jets. The trick was not simply that his pilots were better trained. It was that they were able to make TRANSITIONS more swiftly.
So, he developed OODA. The Observe part was basic. Pay rigid attention as things are progressing. The Orient task came next. Unless you are able to interpret information it is not worth much. You need to digest information and come away with a more sophisticated view than most. Decide is next--just as a fighter pilot has to act so does a man or woman in business. Cut through the fog and make a judgement. Finally, you Act. The best way to mess up a rival be it a hostile jet or a business competitor is to hit them with unexpected actions. If you take action before an opponent can switch their tactics, you competitor will be at least temporarily disoriented.
It appears that many successful Silicon Valley entrepreneurs are using the OODA loop in some form. I have seen write-ups about how the PayPal founders employed it directly and it appears many are doing it without realizing it.
This is contrary to Warren Buffett’s famous “moat.” The great Omaha investor always has stated that he likes to invest in businesses with a moat around them. The cost of entry is high and the well established brand (Coca-Cola, Wells Fargo, Washington Post) has a sustainable competitive advantage over its competition. Such an approach has served Buffett and Berkshire Hathaway shareholders very well. Are the times changing, however, especially in new wave disciplines?
Eighty-eight year old business guru and former Royal Dutch Petroleum executive, Arie de Geus, said a few years ago that, “The ability to learn faster than your competitors may be the only sustainable competitive advantage.” If he is right, we may be seeing a great deal more about the OODA loop in the years to come.
If you want to contact Don Cole directly, you may reach him at firstname.lastname@example.org
Saturday, April 1, 2017
“Don’t look back. Something might be chasing you”--Satchel Paige
“Never look back unless you are planning to go that way”--Henry David Thoreau
One of my older brothers has been a long distance runner for 50 years. Today, at 74, he contents himself with 5k’s, 10k’s and the occasional half marathon which I make it a point to be sure to attend. He is a remarkable physical specimen and an inspiration to us young guys. I remember his first full marathon back in 1967--the Boston Marathon! It was a bitter April day and was snowing in Hopkinton, Ma. as the race began. He did very well for his first big race and finished 150th. As my Dad and I picked him up, I asked him what he was thinking as he arrived at Heartbreak Hill (this is a famous location between mile 20 and 21 of the race right near Boston College where both he and I did our graduate work).
My brother’s answer was “six more miles to go, pounding for home downtown.” In the car back to Rhode Island after we dropped Dick Jr. off at his apartment, I asked my father, a former coach and world class athlete, what he thought of my brother’s answer. “Shouldn’t he have felt great about making it up Heartbreak Hill.” My father smiled and shook his head. “You big brother has got it right, Don. The previous 20 miles did not mean much. Always look ahead. That is the mindset of a champion.”
In previous MR posts, I have mentioned how tedious it is for me to meet with old cronies who continue to talk about the good old days of buying three stations in a TV DMA and not having to worry about cable, consumer avoidance, Netflix and dozens of digital platforms. It has been my observation that creators of businesses of all kinds keep building toward a long term goal. They do not dwell on where they are and rarely focus on where they have been. Their eyes are always “on the prize”--their long term goal.
A now famous story about looking ahead was an exchange that took place between the late Andy Grove, President of Intel and Gordon Moore, Intel’s Chairman (credited with Moore’s Law which stated that processing speed for computers approximately doubled every two years). Sometime in the mid-1980’s Grove asked Moore, “If we got kicked out and the board brought in a new CEO, what would that man do.” Moore’s immediate response was, “A new CEO would get us out of the memory chip business.” Grove’s fired back with “Why shouldn’t you and I walk out the door, come back, and do it ourselves?” That, of course, is precisely what happened.
Moore and Grove were creators but they were not mired in nostalgia. Nothing was going to get in the way of progress. Their energy was focused on the future; there was no time for regret or resting on their laurels. Business and life is a road full of potholes. You will hit some and dodge others. The winners will not let age, distractions or negative people get in their way. They will be too busy pounding for home.
If you would like to contact Don Cole directly, you may reach him at email@example.com