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Monday, October 24, 2022

Netflix vs. Disney and the New Ad Tiers

 

Over the last two weeks, many media analysts and stock market touts have been falling all over themselves to praise the tactics used by Netflix in their embracing an advertising model as of 11/3/22.

 

Long an opponent of advertising, Netflix co-founder Reed Hastings has finally accepted it. The new deal is that, if you accept advertising on Netflix, you no longer are required to pay approximately $16 per month for the service. The new ad supported Netflix will only set you back $6.99 per month. Sounds too good to be true, doesn’t it? Well, this crusty curmudgeon has some questions:

 

1)  The appeal of streaming besides some great content was that there were no commercials. Many of us have been spending an increasing amount of time with streaming options and are getting “spoiled.” You watch what you want, where you want, on the device that you want and there were no commercials. Anecdotally, several people have told me that they will happily pay the freight to NOT see commercials. Also, HBO thrived for years as many people basically bought it for SEX IN THE CITY or THE SOPRANOS. No commercials but 1st rate content that seemed to elude traditional broadcasting and most of cable. So, how many people will enjoy paying less after being conditioned for some time to not have commercials on their favorite viewing venues?

2)  Will Netflix cannabilize itself? If the recession that pundits say is either already here or surely coming in 2023 is a doozy, will millions paying $16 now for commercial free Netflix, jump to the new $6.99 tier? If you lose your job or a spouse does, entertainment options are limited, so many may go with the low-cost version of the streaming service.

3)  Some analysts are saying no problem to item #2. Netflix may be able to garner a higher C.P.M. (cost per thousand) than other video options as they can offer pinpoint targeting in many niche vehicles. The ad dollars will more than make up for lost revenue on subscriber fees. This may be true, but the jury will be out for a while.

4)  Netflix’s ad tier will NOT have all content. In press releases they used the somewhat murky (to me) term of “licensing restrictions” preventing using their full library on the new tier. Perhaps they can work that out quickly.

5)  The commercials will be a mix of :15’s and :30’s (longer units may find a home at some point) and will be seen in series and older films. Importantly, and I think wisely for all new Netflix films, commercials will run ONLY before the movie starts.

6)  Netflix has a fabulous database. They have been tracking their viewers for years and their recommendations for programming that a subscriber may like are very good. This is a big positive as they put together advertising packages.

 

Okay, a few comments on the Disney approach. Back in 1996, Bill Gates wrote an article for the Microsoft website entitled “Content is King.” His argument was that it was content not the distribution channel that would dominate the Internet. Even today he is widely given credit for coining the popular Content is King term. Actually, Sumner Redstone used the term many years before that and, as an old media hand, I assure you that he popularized it. Regardless, the statement is absolutely true. So, to me, Disney is the content king in entertainment. They appear to be keeping their focus there and are releasing programming frequently with a built-in audience. It is not just for families with small children. Disney + raised prices a buck a month recently and I could have seen them easily doing that for some time to come. When their ad tier launches soon, the charge will be $7.99 per month with 4-5 minutes of advertising per hour and the ad-free plan will jump to $10.99 per month. I do not seeing them losing many subs with the $10.99 price point.

 

Who will win? I believe there is room for both in the streaming world. Amazon and Apple could buy either company, but the FTC would surely quash the deal. There will be a consolidation for sure among minor players in the coming years.

 

Netflix was built on content—good content. Now they have shifted gears to focus on subscriptions and ad support. Perhaps they had to as for years they borrowed billions to produce or buy the rights to programming. To me, Disney still is working on the premise that Content is King and focusing there.

 

Somewhere, Sumner Redstone is probably smiling.

 

If you would like to contact Don Cole directly, you may reach him at doncolemedia@gmail.com or leave a message on the blog.

Sunday, October 16, 2022

$1,000 Car Payments?

 

Some 35 years ago, I put together a presentation entitled “The Real American Consumer.” I used it internally at my various jobs to make sure that staffers understood that there is a world beyond their own nose and that of their family and friends.

 

For decades, I updated it every six months and once took a copyright out on it (long since expired). It basically covered income, net worth, education figures and stressed how a median was a far more meaningful statistic to a marketer than an average was. If you were to be a successful marketer, you needed to know the pulse of the people to whom you were selling. Sadly, many at ad agencies thought that they were “Everyman” and all of America were as comfortable financially as they were.

 

One statistic that I always used often generated a big surprise  reaction and sometimes disbelief from my audience. It stated that most of the time in the U.S. some 30 of the 210 Nielsen Designated Market Areas (DMA’s) had many households where their car payment was higher than their mortgage payment!

 

People on the east and west coasts often blurted out “impossible” or some other negative comment. In smaller markets in the Midwest or South, the seasoned players tended to nod and smile.

 

Well, recent events in the automotive market and a growing softness in real estate in some DMA’s has led to an actual increase in this little-known phenomenon.

 

Last week Phil Lebeau, the excellent automotive analyst on CNBC, provided a brief segment on the average car loan in the U.S. had a payment of $730 per month and some 16% were over $1,000 per month. Watch it here --https://www.youtube.com/watch?v=7x1PCA2qAbk&t=8s (if you cannot open it on your laptop, go to You Tube and ask for "$1,000 car payments, CNBC).

 

Also, the three year car loan is becoming something of a relic as struggling middle class buyers have in recent years stretched payments out to seven years and a few are incredibly doing 10 year vehicle loans.

 

With supply chain problems regarding computer chips and a shortage of used cars exacerbated by Hurricane Ian’s flooding, this situation could last for some time.

 

Many of us forget that there are many markets in the back-roads of America. The cost of living, particularly housing is lower there, but jobs are scarce, and pay is far below what we earn in major markets. Yet, car prices are relatively the same everywhere. So, if you have been in a home for several years in Waterloo, Iowa or Cumberland, Maryland or any number of smaller markets, your mortgage is often less and now substantially less than your current car payment.

 

Is $1,000 as a car payment just a psychological barrier in an inflationary era? Yes, to a certain extent, but a 10-year car loan gives me pause.

 

Also, if we move into a recession as many are forecasting for 2023, will there be a flood of repossessions as increased unemployment will make it impossible for many to continue to pay the hefty auto payments? Yet, if you do not have a car, you cannot get to work easily in most of America. So, a Catch-22 could emerge for a few million Americans next year.

 

I applaud CNBC for devoting time to this issue. It could implode in the next 6-12 months.

 

If you would like to contact Don Cole directly, you may reach him at doncolemedia@gmail.com or leave a message on the blog.